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available for high-impact Salesforce work

Raj Pabnani

> Salesforce Developer

Service Cloud & Experience Cloud specialist building fast, reliable platforms with Apex, LWC, and CI/CD - the kind of work that cuts tickets, speeds up backends, and gets teams to actually adopt the tools.

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raj-os v9.8 · salesforce platform · session ready

Type a command to explore. Try: get profile

──────────────────────────────────────────

raj@sf:~$ 

// whoami

About

[01]

I'm a Salesforce Developer focused on Service Cloud and Experience Cloud, currently at Cencora (AmerisourceBergen). I build the parts of the platform people actually live in - agent consoles, customer portals, and the automation behind them.

My work runs deep on Apex (triggers, classes, batch jobs), LWC, and integrations across REST/SOAP, Dell Boomi, and Platform Events. I care about clean patterns, fast backends, and release pipelines that don't break - and I have the numbers to back it up.

  • current

    Cencora

  • focus

    Service Cloud

  • based

    India

  • certs

    6 verified

// showcase

Featured Project

[02]
featured build

Salesforce Prep App

Certification prep, built the way a developer would

I built the Salesforce Prep App to fix how I studied for my own six certifications. It pulls questions into weighted practice sets, runs full timed mock exams that mirror the real blueprint weightings, and tracks per-topic accuracy so you stop re-reading what you already know. Progress and streaks persist locally, and the whole thing is engineered for speed - it loads instantly and stays responsive on mobile.

  • 5 certification tracks
  • 600+ practice questions
  • Blueprint-weighted scoring
  • Offline-ready

built with

  • LWC
  • Apex
  • SOQL
  • Platform Cache
  • Experience Cloud
◇ prep · exam mode24:18Q 18 / 60topic accuracy82%64%91%47%73%

Timed mock exams

Full-length exams weighted to match the official blueprint, with a live countdown and instant scoring.

Spaced-repetition flashcards

An adaptive review queue that resurfaces weak topics more often and retires the ones you've mastered.

Topic-level analytics

Per-domain accuracy and trend lines so you know exactly which area to drill next.

Streaks & progress

Daily streaks and readiness scoring persisted locally to keep momentum up to exam day.

// performance

Metrics & Impact

[03]
01
+0%

FSL app adoption lift

Field Service mobile adoption grown from 11% to 27%.

11%27%

02
+0%

Faster backend processing

Reworked Apex batch + trigger logic to cut runtime.

03
+0%

Deployment reliability

GitHub Actions CI/CD pipelines with YAML automation.

// stack

Skills

[04]

Salesforce Clouds

  • Service Cloud
  • Experience Cloud
  • Sales Cloud
  • Field Service Lightning

Development

  • Apex Triggers
  • Apex Classes
  • Batch Jobs
  • LWC
  • Aura
  • Visualforce
  • SOQL
  • SOSL
  • SQL

Integration

  • REST APIs
  • SOAP APIs
  • Dell Boomi
  • Platform Events

DevOps

  • SFDX
  • Git
  • GitHub Actions
  • CI/CD (YAML)

// history

Experience

[05]

Tap a role to expand the deep-dive and tech stack.

  • Oct 2025 - Present

    Engineering Service Cloud and Experience Cloud experiences for a global pharmaceutical distribution platform.

    • Build and maintain Service Cloud solutions and Experience Cloud portals serving agents and external customers.
    • Drove a 30% reduction in support ticket volume through self-service portal flows and case automation.
    • Own the Apex, LWC, and integration layers across high-traffic, mission-critical journeys.
    Service CloudExperience CloudApexLWCPlatform EventsREST APIs
  • Jan 2023 - Oct 2025

  • Jan 2022 - Dec 2022

// credentials

Certifications

[06]

Platform Developer I

verified

Administrator

verified

AI Specialist

verified

AI Associate

verified

Associate

verified

Dell Boomi Associate Integration Developer

verified

// foundation

Education

[07]

MCA - Master of Computer Applications

9.8 / 10

Mumbai University · 2021 - 2022

BCA - Bachelor of Computer Applications

8.2 / 10

Gondwana University · 2017 - 2020

// connect

Contact

[08]

Let's build something that performs.

Open to high-impact Salesforce roles and projects. The fastest way to reach me is email - I read everything.